Now you can Google a phone call.
On April 22, Google
unveiled its long-awaited phone service, called Project Fi, putting the
search giant in competition with Verizon, AT&T and other wireless
service providers. In addition to new turf, the service is an attempt to
blend several communication tools and the multiplying ways of calling
people — cellular calls, online calls like those offered by Skype — into
a single phone number and service.
For
now, Project Fi could be considered an experiment. It will be available
only to people using Google’s Nexus 6 phone, limiting its reach.
Analysts
see the new service as a bid to reimagine phone calls so that they have
greater overlap with Google’s expanding world of devices and services.
Unlike
your typical cell service, Project Fi will mix traditional wireless
technology, where calls are routed through cellular towers, with the
wireless Internet service found in Starbucks, airports and elsewhere.
Google has teamed with Sprint and T-Mobile to provide the traditional
wireless service, and said it had about a million wireless hot spots for
the rest.
“Wherever
you’re connected to Wi-Fi — whether that’s at home, your favorite
coffee shop or your Batcave — you can talk and text like you normally
do,” wrote Nick Fox, Google’s vice president of communications products,
in a blog post.
“If you leave an area of Wi-Fi coverage, your call will seamlessly
transition from Wi-Fi to cell networks so your conversation doesn’t skip
a beat.”
In
addition to changing networks, the service will move users’ phone
numbers between screens, so they can talk and text on phones, tablets or
laptops. And as with most things Google does, the service is meant to
be cheap.
Traditional
cellphone carriers like AT&T and Verizon charge customers upward of
$100 a month for their services, including phone calls and mobile data.
Google’s service will be $20 a month for basic voice and text service,
along with a flat $10 per gigabyte of cellular data.
“Since
it’s hard to predict your data usage, you’ll get credit for the full
value of your unused data,” according to the blog post. “Let’s say you
go with 3GB for $30 and only use 1.4GB one month. You’ll get $16 back,
so you only pay for what you use.”
In
many ways, the wireless service is similar to the Google Fiber Internet
service that has been introduced in a handful of American cities,
including the Kansas City area and Austin, Tex.
Google
is piggybacking on giant physical networks that are owned by other
companies, creating a barrier that, for now at least, limits Google’s
competitive threat to traditional carriers. But Google has a long
history of trying to cut out middlemen — including Internet service
providers, online stores and delivery businesses — that stand between
the company and users.
With
the wireless service, Google will be operating on what is called a
mobile virtual network operator, or MVNO, which provides a service on
other mobile carriers’ networks.
“It’s
always an interesting business because you are dependent on the
companies who you are trying to compete with,” said Jan Dawson, chief
analyst at Jackdaw Research. “And they will only support you if they
think you’re targeting a niche they can’t target themselves.”
Over
the last few years, Google has been reshaping itself around mobile
devices that have become the primary way people use the Internet.
On April 21, the company adjusted its bread-and-butter search engine in
such a way that websites that are optimized for mobile phone screens
will get a boost in mobile search rankings. It also has been working
with mobile application developers to create new services that allow
mobile users to seamlessly bounce between the traditional web and the
apps on their phone.
But
Google has remained two steps away from mobile users. Unlike Apple,
which makes its own phones and essentially dictates the terms of its
service to mobile carriers, Google’s Android mobile software is
distributed to phone manufacturers, who adjust it to their liking, and
then through wireless carriers, who bundle their own services on top.
Nexus
devices, which are made for Google and run a “pure” form of Android,
brought the company one step closer to the user, but their sales are
much smaller than those of other Android smartphone makers, like
Samsung.
The
new service gives Google “freedom and more control over the experience,
and can offer something like Apple offers, where they control the whole
package,” Mr. Dawson said.
No comments:
Post a Comment